Online reviews impacting older patient decisions

January 10, 2020

43% of survey respondents report reviewing online doctor ratings in the past year. 

Older adults are now choosing doctors based upon the ratings and reviews they can see online.

Results from a recent national poll conducted by the University of Michigan sampled adults between the ages of 50-80 on their use and perceptions of online doctor ratings. The results indicate that older patients are influenced by what they find online, thus putting greater emphasis on physicians' ability to receive favorable reviews on the web.

 Scroll through the images below to see how respondents are using online reivews: