Poll of the Week – More Respect in Concierge?

Doctors need to address patients’ worries about costs.

Physicians Practice® spoke with Dr. Nada Elbuluk, practicing dermatologist and director of clinical impact at VisualDx, about how cognitive biases present themselves in care strategies and how the industry can begin to work to overcome these biases.

Health care ultimately must be about customer care.

Physicians Practice® spoke with Dr. Anisha Abraham, author of the book "Raising Global Teens: A Practical Handbook for Parenting in the 21st Century", about signs that a patient may be at risk of suicide and self-harm as well as interventions and communication methods physicians can employ in the clinical setting.

Your weekly dose of wisdom from the Physicians Practice experts.

The occasional negative patient complaint online can actually turn out to be a good thing for your reputation.