Tips for addressing negative online reviews
Steps prior to considering litigation.
The disgruntled patient has multiple online outlets on which to provide his or her views. Given that prospective patients consult such reviews when choosing a physician, it is important for doctors to be aware of their online reputation and to guard against unfair comments.
When confronted with online criticism, physicians are left questioning their options. Should they contact the patient or the website? Should they start a defamation lawsuit?
Here are the steps to take.
HIPAA highlights: 2 disturbing class actions, OCR risk analysis enforcement
April 24th 2025Two class-action lawsuits targeting the University of Maryland Medical Center and the University of Kansas Health System for years-long cyberstalking and unauthorized access to protected health information spotlight massive HIPAA risk-analysis failures and underscore the urgent need for stronger health care cybersecurity safeguards.
