
Your weekly dose of wisdom from the Physicians Practice experts.
Laurie Morgan, MBA is a partner and senior consultant for Capko & Morgan. Her consulting focuses on practice management effectiveness and practice profitability. She is the author of the book People, Technology, Profit: Practical Ideas for a Happier, Healthier Practice Business

Your weekly dose of wisdom from the Physicians Practice experts.

Two dimensions in which physician expectations were out of line with the reality of the job.

There’s no magic wand to immediately upgrade your administrative systems, but there are actions you can take.

More staff may actually be a more reliable path to a more profitable practice.

For patients who are struggling financially, or are simply anxious about money, anything but urgent health concerns may be pushed to the back burner.

You’ll have to routinely reach out to patients to get your safety messages to stick.

Details about your location can make your job more attractive to candidates looking for work in your community.

When management takes too much of a back seat, the financial success and goal achievements of the organization suffer.

Consult your peers, make hiring faster, and engage patients.

Positive morale at all levels of healthcare will help reduce errors and increase patient care.

Easy, inexpensive, and sure to start the year of right.

Invest in tech-savvy employees to bring more value to your practice.


Thinking about outsourcing? Read this first. Practices need to balance short-term savings with long-term costs.

Make sure your practice is prepared to help patients get the care they need before their deductibles reset - and that your practice ends this year strong.

CPAs, management consultants, lawyers – tapping into the right expert help.

You need to keep tabs on how you’re viewed online, even if you’re not actively marketing for growth.

Efforts to save money may even weaken the business-and, sometimes, those weakening effects can be very hard to spot.

Effective onboarding can help ensure your new hire knows what is expected and becomes productive more quickly.

If your profit is suddenly on a lower trajectory, resist the instinct to attempt a quick fix. Here’s what to do instead.

There are ebbs and flows in medical practice volume that are connected to predictable events. If we plan for them, we can make the most of the seasons financially – and serve patients better, too.

Whether a position opens up at your practice because of an unexpected departure or practice growth, deciding how to fill it can present a dilemma.

Tech and staffing are two ways that your practice can reduce burnout for physicians and other stressed out employees.

Looking to upgrade your EHR or PM systems? Here are a few must haves.

From creating new services to making better use of tech, if you’re among the planners hoping to make 2018 your practice’s best year ever, here are seven strategies that can help.

Practices today are intensely focused on cost-cutting by any means necessary. But, it's important to realize cutting is not always beneficial.

Tips for creating the ideal physician-led team of experts to ensure maximum productivity and enhanced problem solving.

Avoid a misfire when bringing on a new practice manager. Here are some ways to evaluate them and make sure they are making the right moves.

Outsourcing can allow practice staff and physicians to focus on what they do best. But you have to make sure it's the best decision for your practice.

Some practice administrators and physicians are under the belief they can get by with fewer back-office staffers. This may not be the case.

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