Advice for establishing a virtual waiting room at a physician practice

The adage, “you don’t get a second chance to make a first impression” rings true in healthcare, too.

Physicians Practice® spoke with Kristina Hutson, a product line developer at Availity, about surprise billing events in independent healthcare practices and what owners and administrators can do to reduce the likelihood of their occurrence.

For the fourth year in a row, patients' biggest gripe was waiting times and not enough staff.

Physicians Practice® spoke with Rachael Sauceman, the head of strategic initiatives for Full Media—a digital marketing agency based in Chattanooga, Tennessee—about how practices can best market their services in the digital realm.

Keep these things in mind when formulating your strategy for next year.

Practices that don’t develop and regularly review a budget are missing out on a tool that can provide warning signs of financial trouble.