Billing Gap

Article

I'm a new physician in my own small practice. I think the biller we hired is probably doing a poor job, and she has a bad attitude to boot. I'd like to fire her, but what do I do with my claims then? It'll take me time to find a good replacement. In fact, I have a very smart friend who would like to step in, but she doesn't know anything yet about medical billing. She'll need some serious training.

Question: I'm a new physician in my own small practice. I think the biller we hired is probably doing a poor job, and she has a bad attitude to boot. I'd like to fire her, but what do I do with my claims then? It'll take me time to find a good replacement. In fact, I have a very smart friend who would like to step in, but she doesn't know anything yet about medical billing. She'll need some serious training.

Answer: One good option would be to outsource your billing for now. Most companies won't agree to less than a year-long agreement, but it will take your friend at least that long - likely closer to two years - to become really good.

Newsletter

Optimize your practice with the Physicians Practice newsletter, offering management pearls, leadership tips, and business strategies tailored for practice administrators and physicians of any specialty.

Recent Videos
P2 Management Minute: Summer staffing shortages
P2 Management Minute: Hiring practice staff
P2 Management Minute: Defeating payer denials
Tips for controlling overhead costs
What is P2 Management Minute?
P2 Management Minute: Reducing patient wait times
P2 Management Minute: Boosting practice staff morale
What is the real
What is the real
Pearls profiles: Get to know Neil Baum, MD
© 2025 MJH Life Sciences

All rights reserved.