Collecting Deductibles
Should I collect deductibles while patients are in the office?
Question: Should I collect deductibles while patients are in the office?
Answer: Yes, you should collect deductibles at check out, once you know what the patient owes for the visit. The trick is in knowing what a patient’s deductible is and whether the patient already is over his deductible, meaning the bill should go to the payer. More and more payers are moving to real-time adjudication and other Web-based tools to help your staff figure this out. You’ll need to review your payers’ Web sites to see what you can do. At the very least, start collecting those deductibles the moment you know what they are. Patient collections fall sharply the further you get from the day of the visit.
The Role of Third-Party Financing in the Health and Wellness Payment Landscape
April 17th 2025"How patients access and seek out health and wellness care continues to evolve amid growing costs and a changing healthcare landscape – and communication around payment options continues to impact how patients select their provider. In this whitepaper, Synchrony shares new data on the vital role alternative payment options have on patient decisions, and how providers can strengthen their financial offerings. Learning Objectives: • Learn the current trends impacting the ability of in-house financing plans to meet patient demands. • Understand patients’ financing preferences and how it directly impacts behaviors when pursuing care and choosing a provider. • Discover how third-party financing can support practices to meet patients’ needs, help relieve administrative burdens, and stay competitive within an ever-evolving healthcare industry. "
