Banner

Collecting Deductibles

Article

Should I collect deductibles while patients are in the office?

Question: Should I collect deductibles while patients are in the office?

Answer: Yes, you should collect deductibles at check out, once you know what the patient owes for the visit. The trick is in knowing what a patient’s deductible is and whether the patient already is over his deductible, meaning the bill should go to the payer. More and more payers are moving to real-time adjudication and other Web-based tools to help your staff figure this out. You’ll need to review your payers’ Web sites to see what you can do. At the very least, start collecting those deductibles the moment you know what they are. Patient collections fall sharply the further you get from the day of the visit.

Recent Videos
Using AI agents
Using AI agents
Stephen A. Dickens, JD, MAEd, FACMPE, on strategic planning in times of uncertainty.
Using AI agents
Stephen A. Dickens, JD, MAEd, FACMPE, VP of medical practice services at SVMIC, shares a success story of strategic planning in action.
Stephen A. Dickens, JD, MAEd, FACMPE, VP of medical practice services at SVMIC, identifies warning signs that your practice needs a new plan
© 2025 MJH Life Sciences

All rights reserved.