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Creating a patient satisfaction improvement plan
A step-by-step guide to improved patient satisfaction scores at your practice.
As patient satisfaction plays a growing role in reimbursement, it’s critical for practices to find ways to boost patient satisfaction scores. But that’s easier said than done – especially since most practice staff and physicians are already stretched thin for time and resources.
To help, we spoke with Meryl Luallin, a partner at California-based medical practice consulting firm SullivanLuallin Group and a medical practice shadow coach. Here’s how she said a practice can develop an effective patient satisfaction improvement plan.
Disclaimer: This slideshow originally appeared in article form on Physicians Practice in 2013.
How to reduce surprise billing in your practice
November 15th 2021Physicians Practice® spoke with Kristina Hutson, a product line developer at Availity, about surprise billing events in independent healthcare practices and what owners and administrators can do to reduce the likelihood of their occurrence.
