Developing new patient communication strategies during and after the pandemic

Payers and providers must build trust among their patient bases to gain access to more quality data. But trust isn’t built overnight.

Physicians Practice® spoke with Kristina Hutson, a product line developer at Availity, about surprise billing events in independent healthcare practices and what owners and administrators can do to reduce the likelihood of their occurrence.

Texting can be used in numerous ways to help support and grow an RPM program.

Physicians Practice® spoke with Rachael Sauceman, the head of strategic initiatives for Full Media—a digital marketing agency based in Chattanooga, Tennessee—about how practices can best market their services in the digital realm.

For the fourth year in a row, patients' biggest gripe was waiting times and not enough staff.

Generative AI tools enable providers or their vendor partners to quickly ingest all manner of content to help patients find information, care, locations and providers without picking up the telephone.