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Eight Ways to Improve Patient Communications
Effective communication is essential for delivering quality patient care and establishing a good relationship. Here are eight tips to help.
Effective communication is essential for delivering quality patient care and building good physician-patient relationships based on compassion and shared respect. Clear, accurate, and timely communication is absolutely essential to maximizing performance, improving patient outcomes, and decreasing risk exposure.
Honing communication skills and reinforcing communication protocols improves patient safety, improves patient satisfaction, and unifies the team. Here are eight ways to improve patient communication.
About the Author
Diana Douglas, CPHRM, is vice president of risk management and patient safety at the Cooperative of American Physicians, Inc. (CAP), which offers medical professional liability protection and risk management services to nearly 12,000 of California's finest physicians. In 2013, CAP organized CAPAssurance, a Risk Purchasing Group, to bring liability insurance coverage to member hospitals, healthcare facilities, and large medical groups. Douglas can be contacted at ddouglas@capphysicians.com.
Reducing burnout with medical scribes
November 29th 2021Physicians Practice® spoke with Fernando Mendoza, MD, FAAP, FACEP, the founder and CEO of Scrivas, LLC, about the rising rates of reported burnout among physicians and how medical scribes might be able to alleviate some pressures from physicians.
Cognitive Biases in Healthcare
September 27th 2021Physicians Practice® spoke with Dr. Nada Elbuluk, practicing dermatologist and director of clinical impact at VisualDx, about how cognitive biases present themselves in care strategies and how the industry can begin to work to overcome these biases.
