Five ways to better manage workplace conflict

In any work environment, tensions arise between staff members, between staff members and managers, and between managers. The trick, however, is learning to manage that conflict so that it does not escalate into a full-blown crisis.

Due to the stressful nature of medical practice, workplace conflict may be even more common. To help ensure you know exactly how to handle it next time it arises, we asked Beth Brascugli De Lima, SHPR-CA, principal and founder of human resources consulting firm HRM Consulting, Inc., to weigh in.