Advice to help your front office staff start the billing process off right.
If you want your billing and collections to be as smooth and effective as possible, you need to make sure everybody on your team is doing their part.
Sometimes small tasks can fall through the cracks, and large ones can seem like more trouble than they’re worth. But when everyone on the team is focused on the goal, small tasks get done quickly and large ones seem easier. And when everyone is on top of their game, work runs more smoothly and your bottom-line will be healthier for it, says Tammie Olson, manager and coding and compliance strategist at Management Resource Group.
Olson, who works at the Mississippi-based firm, offers financial management and support services for the healthcare community. She offers four suggestions to jump-start your billing and collections process, starting with your front office staff.