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This written patient no-show policy has helped one Massachusetts practice reduce its rate of missed and late appointments.
Every practice suffers from missed appointments, but too many of them can have a big effect on your practice’s bottom line.
What can you do to increase the likelihood your patients will show up for their scheduled appointments?
This written patient no-show policy, provided by Leann DiDomenico McAllister, administrator of Performance Pediatrics, was recently given to all patients at the Plymouth, Mass.-based practice. Since then, the practice has not only reduced its no-show rate, but also its percentage of late-arriving patients. Here is a copy that you can adapt for your own uses.
Patient No-Show Policy (click to open / download)