Stamping out payer denials

Hey there folks, my name is Keith Reynolds, I’m the editor of Physicians Practice and for this P2 Management Minute let’s stamp out payer denials in three quick steps.

1. Appeal quickly, appeal smartly

Check each payer’s manual, then draft a tight letter with claim number, DOS, and proof—chart notes, test results, everything. Submit through the first appeal level, log every email, and follow up until you get a verdict.

2. Run a denial-management machine

Track every denial in your billing software: reason, appeal status, resolution date. Audit for coding errors, train front-desk and coders, keep a friendly line to payer reps, and use claim-scrubbing tools to catch mistakes before they go out.

3. Prevent the next one

Stay current on ICD-10, CPT, and HCPCS updates. Verify insurance and referral needs at every visit. Standardize workflows, schedule self-audits, and keep staff education rolling so accuracy never slips.
Appeal smart, manage relentlessly, prevent proactively—your recipe for fewer denials and faster cash. For more bite-size practice tips and tricks make sure you visit PhysiciansPractice.com.

Thanks for watching I’ll see you Monday on the P2 Management Minute!

Thanks for watching I’ll see you tomorrow on the P2 Management Minute!

About the P2 Management Minute

The P2 Management Minute is a fast-paced video micro-series from Physicians Practice that distills proven management strategies into bite-size, one-minute episodes for busy medical practice administrators and lead physicians. Each installment spotlights high-impact tactics—drawn from real-world best practices and expert insights—that administrators can apply the same day to boost efficiency, strengthen patient satisfaction, or elevate staff engagement. No theory, no fluff; just concise, actionable guidance that respects tight schedules and delivers measurable results between appointments.

Record your own!

Interested in stepping in front of the camera to share a quick tip of your own, or have a suggestion for a topic we should spotlight in an upcoming P² Management Minute? We’d love to hear from you. Whether it’s a proven strategy for streamlining workflows, a clever morale-booster, or a hard-won lesson on patient engagement, your insight could help peers across the country elevate their practices in just 60 seconds. Drop Keith a note at kreynolds@mjhlifesciences.com with your idea—or, better yet, a brief outline or smartphone video sample—and we’ll walk you through the simple submission process. Let’s collaborate to make every minute count for the medical community.

Keith A. Reynolds is the editor of Physicians Practice and wants to know what practice issues are keeping you up at night. You can let him know at kreynolds@mjhlifesciences.com.