Practice tip of the week: Creating a patient satisfaction improvement plan


Your weekly dose of wisdom from the Physicians Practice experts.

With all the useful information available on Physicians Practice, it is easy to become overwhelmed.

With this in mind, the tip of the week is a chance to reflect on some of the wisdom found all across the site.

In a June 2021 story on a step-by-step guide to improved patient satisfaction scores at your practice, Aubrey Westgate writes the following:

“As patient satisfaction plays a growing role in reimbursement, it’s critical for practices to find ways to boost patient satisfaction scores. But that’s easier said than done – especially since most practice staff and physicians are already stretched thin for time and resources. Here’s how she said a practice can develop an effective patient satisfaction improvement plan:

1). Find out where you stand.

2). Determine what you need to work on.

3). Ask for help.

4). Gauge progress.

Come back next week for another tip of the week!