These four tips can make current patients long-term ones.
Is your practice plagued with no shows, cancellations, and a schedule filled with blanks? Are your waiting rooms only half filled? Well, let me ask you this question: Do you have the contact information for all of your patients in a place that is easily accessible? I'm guessing it's somewhere in your medical record going unused. Let me teach you how to hack one of the most important things to a successful practice: patient retention.
I promise if you follow these instructions, you will be well on your way to marketing automation and this will keep your patients in your practice for the long term.
Okay, so let's get started.
Molly Maloof, MD, is passionate about using technology to improve the lives of patients and healthcare providers. She graduated from the University of Illinois College of Medicine and was a pediatric resident in the Kaiser Permanente Oakland/Berkeley MPH program before making a career shift into digital health. She advises and directs early-stage health technology startups with her carefully honed skills in communication, strategy, research, and product development. She is a licensed California physician and runs a boutique medical practice in San Francisco specializing in health optimization.