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It is difficult to talk money with patients; but by setting the expectation for payment up front, you are more likely to collect what your practice is due.
For patients who have been sent to collections, but who still wish to receive care at your practice, one solution is to set them up on a payment plan.
Here is a sample patient installment plan that you can use; please be aware that this does not constitute legal advice or has not been vetted by an attorney.
*Courtesy of P.J. Cloud-Mould, Turnaround Medical AR Recovery