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Tracking Referrals
What is the easiest way to find out how patients found our practice and keep track of referrals from other patients and doctors? Can we reward people who send us patients?
Question: What is the easiest way to find out how patients found our practice and keep track of referrals from other patients and doctors? Can we reward people who send us patients?
Answer: It's industry practice for physicians to inquire about the source of referral during the new-patient registration process. I would encourage you to add a question to your new-patient registration form asking how they found you. Offer patients multiple choices such as the Yellow Pages, referral from a patient in the practice (leave a space to provide the patient name), or referral from a physician (again, ask who).
You are not allowed to provide anything of value in exchange for a referral, but I would suggest that you send the referring patient or physician a thank-you letter. Letter writing is a lost art, makes a huge impression, doesn't cost you a dime (well, 39 cents), and steers you clear of anything illegal.
Asset Protection and Financial Planning
December 6th 2021Asset protection attorney and regular Physicians Practice contributor Ike Devji and Anthony Williams, an investment advisor representative and the founder and president of Mosaic Financial Associates, discuss the impact of COVID-19 on high-earner assets and financial planning, impending tax changes, common asset protection and wealth preservation mistakes high earners make, and more.
Reducing burnout with medical scribes
November 29th 2021Physicians Practice® spoke with Fernando Mendoza, MD, FAAP, FACEP, the founder and CEO of Scrivas, LLC, about the rising rates of reported burnout among physicians and how medical scribes might be able to alleviate some pressures from physicians.
