Author | Sue Jacques


Seven social skills they don’t teach in medical school

February 05, 2020


These “soft skills” can be the hardest to master.

How patient rapport managers save you time and money

August 14, 2019


Patient rapport managers strengthen relationships between physicians and patients

How to add more care to your treatment

May 22, 2019


Patient care is the top priority for physicians. But in order to provide patients with the best treatment, physicians must take care of their personal, professional, and public priorities.

Is it time to reform your forms?

April 24, 2019


It’s important to support medical conversations and instructions with clear documentation using straightforward language on well-thought-out forms. Here are a few suggestions to help you get started.