These “soft skills” can be the hardest to master.
Patient rapport managers strengthen relationships between physicians and patients
Patient care is the top priority for physicians. But in order to provide patients with the best treatment, physicians must take care of their personal, professional, and public priorities.
It’s important to support medical conversations and instructions with clear documentation using straightforward language on well-thought-out forms. Here are a few suggestions to help you get started.
Here are three simple adjustments that can help you ensure others understand what you're trying to convey.
Here are six things you can do to enhance the experience patients have when they arrive to see you.
Medical practitioners follow a standardized protocol to diagnose and treat patients. What if the same system could be applied to diagnose and treat problems within practices?
Verbal missteps happen to everyone. While ignoring the situation may seem like the best solution at the time, it's not. Here’s how to overcome five common phonetic faux pas.
Parting ways with patients and staff is a difficult and emotional process. Here’s some gentle guidance.
Patient grievances about their visits to medical practices can be sorted into three categories that require action by all employees.