11 tips for onboarding new practice staff

A revolving door of medical assistants, billers and front-desk coordinators drains productivity and fractures patient experience. Yet a structured onboarding plan, one that extends beyond “sign here” forms, can cut first-year turnover dramatically and get new hires contributing sooner. A recent industry analysis found that physician practices using a three-month or longer onboarding program reported significantly higher job satisfaction and retention among clinicians and staff alike, compared with groups that limited orientation to a single week.

Use these field-tested strategies to give every new hire a clear runway to success.