How many billing staff do I need?
Question: How many billing staff do I need?
Answer: Here is what Physicians Practice recommends for billing staffing, by claims volume:
One biller per 10,000 claims may seem a bit low, but if the claims are clean, then no billing staff intervention is needed at all. Therefore, the ratio is not just a reflection of how good the biller is, but how good the process is.
A biller is defined as anyone who touches the process from the time a charge becomes a claim until the claim is fully paid.