Clinical Capacity and Management

Your weekly dose of wisdom from the Physicians Practice experts.

Physicians Practice® spoke with Kristina Hutson, a product line developer at Availity, about surprise billing events in independent healthcare practices and what owners and administrators can do to reduce the likelihood of their occurrence.

What patients want is a single and rewarding patient experience across all touchpoints, which can be best achieved by following these hybrid communication best practices.

Physicians Practice® spoke with Rachael Sauceman, the head of strategic initiatives for Full Media—a digital marketing agency based in Chattanooga, Tennessee—about how practices can best market their services in the digital realm.

Just as small holes in a ship can eventually lead to a catastrophic sinking, small holes in your communication can sink your practice as well.

Patient engagement begins by recognizing that greater responsibility for payment has also led to greater expectation and choice on the part of patients.