Five Missteps to Avoid When Communicating Electronically with Patients

June 25, 2014

Communicating electronically with patients is convenient, but also risky. Here, a risk management professional shares some of the biggest mistakes to avoid.

Communicating electronically with patients is fast and easy, but it comes with some big risks.Here, Robin Diamond, MSN, JD, RN, senior vice president and chief patient safety officer for medical malpractice insurer The Doctors Company, identifies five things physicians should not do when communicating to patients using electronic communications.Click here to view the slides in PDF format.