A review of 1,536 patient inquiries found those answered within five minutes booked at more than three times the rate of those waiting over a day.
|Videos|January 19, 2012
Physicians on Facebook: Connecting to E-patients
Author(s)Russell Faust, PhD, MD
With more patients online accessing health information, Facebook is one way physicians can make connections. But like any tool, there are right ways to use it.
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In this video blog, physician and social media expert Russell Faust, shares his thoughts on one of the many platforms his peers can use to reach patients: Facebook. Faust discusses the ease of use in setting up a fan page for your practice but warns that ease-of-use doesn’t come without risk.
This is the first in a series of blogs where Faust will explore connecting with patients in the digital world.
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