Seven Ways to Improve Physician-Staff Relationships

Trusting relationships are key to medical practice success, and at the root of trusting relationships is strong communication. Here's how to make improvements.

Trusting relationships between physicians and staff members are key to a successful practice, and at the root of trusting relationships is strong communication.That's according to Kenneth Hertz, principal with the Medical Group Management Association (MGMA) Health Care Consulting Group, who presented at the organization's annual conference in Las Vegas in October.During his session entitled "Physician Staff Relationships for Practice Success," Hertz shared several tips for how managers can foster stronger communication between physicians and staff at their practices.Scroll through the slides to view seven of our favorites.View the slides in PDF formatHaving communication issues at your practice? Sue Jacques, The Civility CEO®, can help. Send your anonymous issue to and Sue will provide you advice and guidance in an upcoming issue of our print journal and online.