When to start discussing payments with patients

For healthcare providers, executives, and decision-makers, embracing AI in claims processing is not just a step toward improved financial outcomes—it’s an ethical commitment to better care and a more patient-centered approach to service delivery.

Physicians Practice® spoke with Kristina Hutson, a product line developer at Availity, about surprise billing events in independent healthcare practices and what owners and administrators can do to reduce the likelihood of their occurrence.

The verdict is in for how practice's feel about their payers, and it isn't good.

Physicians Practice® spoke with Rachael Sauceman, the head of strategic initiatives for Full Media—a digital marketing agency based in Chattanooga, Tennessee—about how practices can best market their services in the digital realm.

Evidence shows that patients who feel they are not heard or respected by their doctors experience poorer outcomes.

It is necessary to have metrics for gauging the effectiveness of your marketing efforts.