When to start discussing payments with patients

Here’s how to make your front desk part of the state’s dengue response.

The Kirksville center's grant comes as Missouri practices rework maternity billing, staffing and pay plans for Jan. 1.

A review of 1,536 patient inquiries found those answered within five minutes booked at more than three times the rate of those waiting over a day.

States are limiting AI in coverage decisions. How billing teams can cite the laws on appeal, and why self-funded plans fall outside them.

Most Medicaid improper payments trace to missing paperwork, not fraud. These nine checks close the gaps auditors keep finding.

Payers deny with AI while practices appeal by hand. Taya Gordon on retiring 30-day AR buckets, the benchmarks to watch and a quick downcoding check.

Former Integrated Medical Services CEO Monique Delgado explained how practice leaders can build performance-based physician pay with physicians at the table and why the work starts with the practice's own finances.

Quest says an intruder reached patient records in the lab portal your staff may use every day. Here's what to lock down, reconcile and tell patients.