Banner
  • Industry News
  • Access and Reimbursement
  • Law & Malpractice
  • Coding & Documentation
  • Practice Management
  • Finance
  • Technology
  • Patient Engagement & Communications
  • Billing & Collections
  • Staffing & Salary

Where Have the Knights Gone?

Article

We knights in the medical community want to fix things. We want to get things done. And when we can’t, it’s frustrating.

I’d like to think that when people decide to pursue a career in medicine, that they do it because they want to help people. So what happens to these noble knights? What eats away at their shining armor, leaving what appears to be a heartless empty rust bucket?

I think it’s because many of these knights also have a “type A” personality. We have high expectations of ourselves and of others. We want to get things done. We want to “fix” things. And when we can’t, it’s frustrating.

Maybe it’s partly because we can’t always use our weapons of choice. Like when the insurance company says, “using that sword is not cost effective. Here, use this pen-knife.”

Maybe it’s because our damsel in distress doesn’t really care if we try to save her from the dragon. Maybe she even holds us back as we try to ward him off with our trusty pen-knife.

Case in point: I had a patient this week who changed her medication doses on her own, and when I asked her to show me her blood sugars from now on so I can guide her, didn’t feel that was necessary. Yet, when asked what she wanted of me, she said she wanted me to help her get her diabetes under good control. I’m not sure how if I don’t know what her blood sugars are and she doesn’t want me to change her doses.

Maybe it’s the constantly changing royal proclamations. Sure, rules and regulations are necessary, but oh so often they seem burdensome. The piles of paperwork, the phone calls, the prior auths, the pre-certs. Changes in this code and that code.

I often hear patients complain that their doctors seem like they don’t care. I don’t think it’s excusable, but I do understand. After years and years of pen-knife wielding for sometimes ungrateful townspeople, even the noblest knights can seem like boors.
 

Learn more about Melissa Young and our other contributing bloggers here.

 

Related Videos
Physicians Practice | © MJH LifeSciences
The importance of vaccination
The fear of inflation and recession
Protecting your practice
Protecting your home, business while on vacation
Protecting your assets during the 100 deadly days
Payment issues on the horizon
The future of Medicare payments
MGMA comments on automation of prior authorizations
The burden of prior authorizations
Related Content
© 2024 MJH Life Sciences

All rights reserved.