Why the process of collection outreach matters

Health care consumers seek seamless payment experiences that match their digital expectations. Providers must offer flexible options to enhance satisfaction and collections.

Ericka Adler, J.D., a health care attorney with Roetzel & Andress, joins the show to explore the legal risks of prescribing GLP-1 medications.

From follow-up texts to micro-learning videos, these 11 low-cost strategies help practices boost patient satisfaction, improve outcomes and protect revenue between visits.

Jeffrey A. Singer, M.D., a general surgeon and senior fellow at the Cato Institute, joins the show to talk patient autonomy in health care.

Creating memorable patient experiences boosts loyalty and encourages repeat visits to your medical practice. Transform interactions into lasting connections.

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