News

Before buying another dashboard, run the eight reports your practice management system already generates.

A new Physicians Practice handbook breaks down Medicare's proposed 2027 same-day E/M cut and what modifier 25 claims stand to lose.

Staff are pasting patient information into chatbots no one approved. Nine steps to pull that use into the open, and into compliance.

The insurer pledge on prior authorization carried no enforcement. The federal rule arriving Jan. 1, 2027 does, and it lands on payers, on EHR vendors and, through a new attestation measure, on practices themselves.

Anger in a practice lands on your staff. Neil Baum, MD, on four flashpoints, from the front desk to the billing office, and how to defuse them.

CMS's interoperability pledge just turned a year old, and the FHIR criteria are live. Here's what to ask your EHR vendor now.

More than 400 revenue cycle leaders told Inovalon which workflows send their claims back. The ranking reads as a to-do list for whoever owns the front end of the practice.

Patients size up your practice before they ever call. Eight fixes for the tools they hit first.

How to prepare for when AI changes interactions with patients, staff and vendors

AI scribes reached exam rooms faster than the policies meant to govern them. Nine controls for a tool your practice already runs.

Denials that surface a week late, a hybrid revenue cycle split across internal staff and outside vendors, and payer contracts multiplying faster than anyone can track them. Veradigm's Aaron Ledbetter breaks down which of those an administrator can fix with better tooling and which still need payer reform.

Neil Baum, MD, shares three measurement tools to gauge how pre-visit planning affects call volume, efficiency and productivity.

Payer algorithms deny in seconds. Eight moves that turn an automated no into a decision a human has to defend.

Jay Bregman of Andel explains how employers are carving high-cost drugs out of the pharmacy benefit, and what happens to a patient's price when the contribution stops.

Buyers judge transferability, risk concentration and what runs without you. Start looking at your practice through their lens years before a deal.

One-third of adults now ask a chatbot before they ask you. Seven ways to handle the AI patients bring into the exam room.

Patients skip doses for all kinds of reasons. Neil Baum, MD, on 10 technologies that keep them on track between visits.

Days in A/R is the one number every practice watches. These nine show where the money is actually leaking.

Dozens of insurers promised six fixes to prior authorization. A year in, physicians report almost no change, and the harder test arrives Jan. 1, 2027.

MFA and encryption are about to become mandatory under HIPAA. Here are 10 security gaps to close before a breach or auditor finds them.

Every practice has one person who is the only one who knows how to do a handful of things. Here are eight of them, and what breaks the week that person is out.

Shawntea Gordon of Atlas & Perpetua Healthcare Consulting says a cost cut made without benchmarking data is a guess, and the wrong guess costs more than it saves.

Cross-training, better staff meetings and role-playing can turn individual employees into a team that weathers shortages.

Charge capture is the quiet leak. Keep an eye on these eight services your practice already performs, and probably never bills for.

Are the systems you retired still on the network? Here are eight steps to shut them down before a regulator or an attacker finds them.

Joanne Frederick of Government Market Strategies argues the fix for runaway health care costs turned out worse than the problem it solved.

The FTC, California and Utah sued Hims & Hers, alleging the telehealth company misled consumers on privacy and subscriptions.

Two Lego pins one hole off cost two hours. In a practice, small errors cost far more. Neil Baum, MD, on 10 details that matter.