
Lucien Roberts and Bert Wilson break down allowables, collection percentages and accounts receivable on this episode of The Back Office.

After a 15-month fight with Long COVID, author Lucien W. Roberts, III, M.H.A., FACMPE, retired in February 2022 on the advice of his primary care doctor and his wife… perhaps not in that order. In retirement, he spends a few hours a week at a freestanding infusion center he co-owns, writes the occasional article and tries not to drive his wife too crazy. He may be reached at [email protected].

Lucien Roberts and Bert Wilson break down allowables, collection percentages and accounts receivable on this episode of The Back Office.

How the widespread adoption of electronic medical records quietly transformed the way primary care physicians code office visits, and their bottom lines.

Medicare could run out of money by 2033 and physicians could end up paying the price.

Lucien Roberts and Bert Wilson break down how Medicare's fee schedule works and what it means for how practices set their charges on this episode of The Back Office.

Unlock your potential by dedicating time to think strategically about your practice, improving efficiency and breaking free from the daily grind.

Enhance efficiency and reduce costs in healthcare practices through small initiatives and smart billing techniques.

Maximize your practice's revenue by analyzing CPT codes and payor agreements, optimizing your time for greater profitability and efficiency.

Tariffs are poised to drive up costs, strain staff, and shrink patient payments—here's what practices need to do now to stay financially resilient.

While the public rages at payers, it's important not to forget Congress' role in the current state of health care.

High-deductible health plans are on the rise. Here are 10 methods to ensure your practice collects from patients with these plans.

Patients aren't blameless in the current state of health care in America.

Consider the puffer fish

Here are 11 ways you can, and should, engage in grassroots advocacy for your practice, your patients and yourself.

This is the first product the author has seen that combines both quantitative and qualitative feedback from patients.

Recounting the steps that have brought healthcare to this state.

Congressional decisions, or lack thereof, could spell doom for the future of private practice.

Where your employees get their healthcare care impacts your income.

They cost you a lot more than you think.

Who should own your practice? Let’s look at the evolving landscape.

For most of us, doing better will mean doing differently.

Sometimes the small things, like passwords, are what bring down the operation.

One man's story about the need to take a step back.

Your success or lack thereof will rest upon patient loyalty.

Do EMRs result in higher coding for Evaluation and Management codes? Let’s take a look back to see.

The Medicare cuts are deeper than advertised.

Don't trade short-term convenience for long-term consequences.

Your success or lack thereof will rest upon patient loyalty.

These ideas should also help GI practices improve their performances as well.

2021 has brought about the most extensive changes to CMS’s Evaluation and Management (E&M) guidelines since 1997.

There's a lot to be said for first impressions. So, when do your new patients form their first impressions of you?

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