Patient Engagement & Communications

Dr. Ethan Lazarus has practiced full-time obesity medicine since 2004. He has served on the Board of the OMA since 2013, and also serves as its delegate in the American Medical Association, where he played a pivotal role in their historic decision to recognize obesity as a disease. He is a highly sought-after speaker on a national level and has provided CME lectures at OMA, AMA, AAPA, OAC, TOS, Dannemiller and many other organizations.

Articles

Making patients feel secure and cared for is what we strive for every day. 

Going the extra mile to make patients feel welcome

Videos

How reputation management has been key to attracting more customers for one virtual care program.

Managing online reputation with a virtual care strategy 

How one practice managed the transition to virtual care before the pandemic. 

How one concierge practice adapted to virtual care

Associate Professor at the USC Keck School of Medicine, Department of Dermatology

Some of the ways the industry is addressing these issues in medical school and beyond.

How the healthcare industry is addressing bias

Every medical practice will have patients with unpaid balances, but those that have smart collection strategies in place will be better off.

Collecting past-due patient balances

Patients can hold biases toward physicians in the same way that physicians can be biased in their care delivery. 

Patient biases can also affect care delivery and outcomes

Dr. Michael Attanasio is an award-winning Doctor of Osteopathy with over 18 years of experience. His practice, Ritner Medical Associates, is located in Philadelphia and partners with Tandigm Health on population health services. Dr. Attanasio is an active member of the American Osteopathic Association, the American College of Family Practitioners, and the American Board of Medical Examiners.

Our experience shows how key features of value-based care can position practices to be more resilient, adaptable, and future-oriented.

How value-based care helped our independent practice survive 2020

The difference between a ‘conscious bias’ and an ‘unconscious bias’ and how they are measured.

Conscious vs unconscious bias in physician practices

What bias means for physician’s everyday work experiences.

What biases in medicine means for physicians

Giving bad news is not fun, but as a doctor, it is something you'll have to do from time to time. Here are some tips on how to do it.