Spotlight: Career
Pearls
CME/CE
Subscribe
- Industry News
- Law & Malpractice
- Coding & Documentation
- Practice Management
- Finance
- Technology
- Patient Engagement & Communications
- Billing & Collections
- Staffing & Salary
10 Ways to deal with patients in crisis
Being empathetic and respectful are keys to defusing potentially dangerous situations with patients.
When faced with angry, hostile or noncompliant behavior, the key to avoiding physical confrontation is often within our own response to that behavior. Many of these things are hardwired into our brains, but by being conscious of it, we can help manage it. These 10 tips can help any employee safely de-escalate a situation.
Related Videos
Related Content
Cognitive Biases in Healthcare
September 27th 2021Podcast
Physicians Practice® spoke with Dr. Nada Elbuluk, practicing dermatologist and director of clinical impact at VisualDx, about how cognitive biases present themselves in care strategies and how the industry can begin to work to overcome these biases.
