Fundamental revenue cycle management metrics

Article

Here are six financial indicators that physicians and practice leaders/administrators should review and discuss each month.

Monitoring standard revenue cycle management metrics is a smart way to focus on the financial indicators that matter most. Consistent review is essential to identifying collection slow downs, productivity fall offs, and potential risk issues before they become acute.

Here are six financial indicators that physicians and practice leaders/administrators should review and discuss each month. Report them in a dashboard, using an Excel spreadsheet or a business intelligence platform. Most practice management systems can generate charge, payment, adjustment, and receivables data by physician, payer, location, and high-volume CPT codes.

We recommend that the management metrics be calculated for each of these categories. To compare yourself to industry norms, include MGMA's benchmark data for your specialty in your dashboard.

Cheyenne Brinson, MBA, CPA, is a Chicago-based, senior consultant with KarenZupko & Associates Inc., a consulting and education firm that has been helping physicians increase revenue, optimize efficiency, reduce risk and improve the patient experience for more than 30 years.

Newsletter

Optimize your practice with the Physicians Practice newsletter, offering management pearls, leadership tips, and business strategies tailored for practice administrators and physicians of any specialty.

Recent Videos
P2 Management Minute: Keeping practice staff happy
P2 Management Minute: Improving patient satisfaction
P2 Management Minute: Measuring practice staff performance
P2 Management Minute: Making your practice welcoming to patients
P2 Management Minute: Reducing malpractice risk
P2 Management Minute: Summer staffing shortages
Tips for controlling overhead costs
What is P2 Management Minute?
P2 Management Minute: Reducing patient wait times
P2 Management Minute: Boosting practice staff morale
© 2025 MJH Life Sciences

All rights reserved.