Tips for delivering feedback based on brain science
February 10, 2020
Giving staff feedback can strike fear in the heart of many practice managers. It’s uncomfortable. For some, it feels confrontational.
Cheryl Toth
Five Reasons for Medical Practice Staff Development
September 21, 2016
When it comes to belt-tightening, staff training is usually one of the first places managers look to cut back. Here are five reasons why you shouldn't.
Improving the Performance of Medical Practice Staff
December 17, 2015
Higher performing practices look at their staff as dynamic individuals that need training, coaching, and mentoring to stay on top of their game.
Ten Elements of a New Employee Orientation Plan
September 23, 2015
Sure your practice is busy, but don't neglect the chance to welcome new hires, and set them on the road to success.
Five Financial Reports Physicians Need to See Monthly
July 22, 2015
When managing their practices, a lot of very good doctors make bad business decisions because they lack the same data-driven rigor they give to patients.
Proactive Patient Payment Plans Made Easy
May 6, 2015
It's no secret that patient financial responsibilities are higher than ever. So why wait until after the insurance company pays to collect a big balance from patients?
Five Reasons Your Staff Fails to Collect from Patients
March 18, 2015
Collecting from patients is vital to a practice's bottom line. But often, it is an inconsistent process, done poorly. Here's what you can do about it.
Five Ways to Control Technology Vendor Demos
October 22, 2014
Tech demos often focus on standard features that don't tell the whole story. Take control by providing vendors with a list of the problems you want to solve.
Five Ways to Ensure Secure Text Messaging in Your Medical Practice
August 27, 2014
Standard SMS text messaging is not encrypted, secure, or HIPAA compliant. Without taking proper precautions, texting with patients puts your practice at risk.
Six Strategies for Reducing Information Overload at Your Medical Practice
July 9, 2014
Information overload is emotionally unhealthy and can result in poor concentration, poor decision making, and an inability to get work done.
