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'We'll take care of that' – 5 words patients like to hear
Enhance patient satisfaction by prioritizing convenience and eliminating friction points in your practice, ensuring a seamless healthcare experience.
Set it but check it: Avoiding the hidden risks of ambient listening in health care
AI-driven ambient listening tools show promise in health care but require careful oversight to ensure accurate documentation and patient safety.
Practice lessons from the works of Mark Twain
Neil Baum, MD, walks through the lessons physicians should take from classic Mark Twain characters like Huckleberry Finn and Tom Sawyer.
Mergers and practice culture
Successful mergers prioritize cultural integration and effective communication, ensuring employee support and retention during transitions for long-term success.
Ep. 66: AI diagnostic tools with Mark Daly of Digital Diagnostics
Mark Daly of Digital Diagnostics joins the show to discuss AI diagnostic tools.
8 ways to re-energize staff after a long weekend
Boost clinic morale and productivity with eight quick, evidence-based strategies to energize your team and enhance patient care after long weekends.
Practice tip of the week: Bringing your staff joy
Your weekly dose of wisdom from the Physicians Practice experts.
Arizona and New Mexico MGMA slate summer networking event, webinars
Join Arizona and New Mexico MGMA for networking and insightful webinars on AI in healthcare and recruitment strategies this summer.
7 ways to make the most of Memorial Day weekend
Discover seven smart, practice-boosting ways medical practice administrators can leverage Memorial Day weekend to recharge, honor service, and gear up for a productive summer.
The message of the marketing funnel
Neil Baum, MD, walks through the marketing funnel and shows how to move your patients into being your biggest fan.
8 lessons we can learn from ants
Discover eight ant-inspired strategies that help physicians elevate teamwork, resilience and efficiency, streamlining medical practice operations while improving patient care and overall practice performance.
11 tech tactics to empower your practice staff
Boost efficiency and cut burnout with these 11 technology-driven strategies medical practice administrators can use to empower staff and improve patient care.
Don't ignore these whistleblower items
Practices must prepare for stricter fraud reporting and compliance as the DOJ Corporate Whistleblower Awards Pilot Program and bipartisan AI Whistleblower Protection Act expand protections beyond the False Claims Act.
7 ways to set coders up for success
Learn seven proven steps medical practices can use to empower coders, improve coding accuracy, and slash claim denials for a healthier revenue cycle.
Retaining good associates at your practice
Neil Baum, MD, explains how retaining the good associates you've attracted to your practice can lead to higher income for you.
5 ways to keep your practice fully staffed when summer vacations hit
Keep your medical practice fully staffed all summer with five actionable strategies that safeguard patient flow and revenue during peak vacation season.
The president's diagnosis: Using public figures to enhance awareness
Joe Biden’s prostate cancer diagnosis gives physicians a powerful platform to raise prostate cancer awareness, clarify the PSA screening debate, and encourage early detection among male patients.
Common triggers for malpractice claims last year
Jennifer Wiggins, CEO of Aegis Malpractice Solutions, walks us through some of the most common triggers for claims in the last year and how they match up with years past.
Practice tip of the week: Implementing AI
Ep. 65: Patient autonomy with Jeffrey A. Singer, M.D.
Jeffrey A. Singer, M.D., a general surgeon and senior fellow at the Cato Institute, joins the show to talk patient autonomy in health care.
The three stages of a physician's career
Neil Baum, MD, walks through the three stages in a physicians career and how to make the transitions between stages more enjoyable and successful.
9 ways to help your staff defeat Friday fatigue
Discover nine low‑cost Friday ideas medical practice administrators can use to energize practice staff, boost morale and enhance the patient experience.
Shaving, service and success
Discover how applying convenience, price transparency, and customer experience strategies can elevate patient satisfaction and loyalty in your medical practice.
10 staff training tips to improve efficiency, reduce turnover
Discover 10 proven staff training tips that help medical practices boost operational efficiency, cut turnover and strengthen patient satisfaction.
Lessons left by Pope Francis
Neil Baum, MD, describes some of the lessons physicians and practice administrators should take from the late Pope Francis.
Pushing back against rising vaccine skepticism
Watch an expert physician panel unpack the 2025 vaccine crisis and share practical, practice‑ready strategies to combat vaccine hesitancy and strengthen patient trust.
7 things to look for when hiring for your eyecare practice
Discover seven expert‑backed hiring tips to build a high‑performing eyecare practice team, improve patient satisfaction and boost optical revenue.
The importance of paying attention to malpractice trends
Jennifer Wiggins, CEO of Aegis Malpractice Solutions, walks us through why it is important for practice managers to stay abreast of malpractice trends.
Ep. 64: The new standard for medical malpractice with Daniel G. Aaron, MD, JD
Daniel Aaron, MD, JD, an associate professor of law at the University of Utah, joins the show to talk about the new legal standard for assessing medical negligence.
The importance of prevention and primary care models and how AI can elevate them
AI‑driven preventive care empowers primary care physicians to curb soaring health care costs and improve outcomes for the 194 million U.S. adults living with chronic conditions.
