Keeping your practice safe

In a recent interview with Medical Economics Assistant Editor Austin Littrell, Andrea Greco, SVP of healthcare safety at organizational security firm, CENTEGIX, discussed the importance of workplace safety — especially in medical practices.

Greco highlights the direct link between staff safety and patient care, emphasizing that a culture of safety improves employee satisfaction, engagement and retention. She outlines key strategies for practice managers, including clear communication, proactive safety measures, and investment in tools including duress systems and visitor management protocols.

Greco also stresses the importance of empowering staff to report incidents and enforcing zero-tolerance policies to create a secure and supportive environment for both providers and patients.