News

Neil Baum, MD, explains why a no-excuse mindset builds patient trust and how practices can turn complaints into solutions.

Switching vendors can feel risky, so practices often wait too long. These 8 signs, all measurable, tell you when staying costs more than leaving.

Rachel V. Rose, J.D., MBA, breaks down a Federal Circuit ruling on penile implants that draws bright lines between trade secrets and patents.

As more physicians weigh a move to concierge or hybrid practices, health care attorney Ericka Adler, J.D., breaks down the contract and Medicare traps that can turn a panel-shrinking strategy into a legal problem.

MGMA's Anders Gilberg breaks down the new IDR rule: a $15 filing fee, clearer claim codes and the payment problems that remain.

Most no-shows come down to forgetting, conflicts and long waits. Here are 11 fixes that need workflow changes, not new hires.

Neil Baum, MD, on why no patient visit is complete until the physician confirms the patient understands the treatment plan.

New YouGov data rank what patients consider before accepting care, and several of the top factors run straight through your front office.

Cut administrative burnout and physician burnout with virtual medical assistants, smarter practice workflow, and stronger physician-administrator relationships—freeing patient care time and reducing staff turnover.

Half the year is still on the clock. These five revenue metrics, each with a benchmark, show whether 2026 ends ahead or behind.

The first day back after a long weekend is predictable chaos. Here are nine moves to clear the backlog without burning out your staff.

A rate bump means nothing if the fine print lets a payer claw it back. Six traps to catch before you sign or renew.

PYA's Tynan Kugler breaks down the four forces pulling physician pay in competing directions, and why getting the underlying compensation model wrong can be expensive and legally complicated to undo.

For the first time in years, physician pay and productivity have split, and a new Medicare efficiency adjustment is about to make 2026 a hard year to benchmark, schedule and recruit.

A quick-reference guide to the ICD-10 codes practices lean on every July 4, from firework injuries and grill burns to heat illness and stings.

Neil Baum, M.D., shares three ways to keep patients loyal to your practice, from communication to cost transparency.

The long holiday weekend is a stress test for your practice tech, and here are seven weak spots the Fourth of July tends to find.

The threats that sink a practice are rarely the loud ones. Seven quiet fuses in the back office, and how to defuse each.

Most staff touches to get claims paid never produce revenue, MedEvolve CEO Matt Seefeld says, and the wasted work is crushing practice margins.

Staff pay fell for 10 of 18 core practice roles in 2025 but stays well above five-year levels, new MGMA benchmarks show.

It's the week of the Fourth of July. Here are 10 ways AI and automation can free your revenue cycle from the manual grind behind every denied claim.

Two new federal programs are opening Medicare and Medicaid coverage for GLP-1 obesity drugs, and Tracy Zvenyach, Ph.D., M.S., RN, of the Obesity Action Coalition explains what it means for primary care physicians and their patients.

A urologist on when a lie can protect a patient and when a hard truth needs to be delivered with compassion.

Indiana limits AI downcoding of physician claims July 1, and more states are moving to rein in payers.

Clinical applications are climbing while hires lag behind, and Trent Cotton of ICIMS says the practices that win top talent are the ones that make hiring fast, personal and transparent.

Rachel V. Rose, J.D., MBA, on the False Claims Act risk created when a biller assumes who rendered the care on a claim.

Prior authorization drains about 13 hours a week from the average practice, and these eight fixes win that staff time back.

A temporary 2026 raise, a new efficiency adjustment and a stalled fix in Congress are squeezing practice pay heading into 2027.