September 28th 2023
What if the algorithm was manipulated or rendered an inaccurate result in a patient care situation?
July 24th 2023
In today's healthcare environment any disruption or downtime can have serious implications for both staff and patients alike.
July 18th 2023
Avoid these five common mistakes to avoid losing revenue.
July 13th 2023
Providers must focus on maintaining the interpersonal connection alongside the digital experience.
June 26th 2023
Use technology instead of waiting for your population to reach chronic disease.
How you can get new patients by using Google and other search engines.
Staying on the right side of HIPAA with your email communication
If you leverage the right business partners for your email, you can both mitigate risk and provide seamless communication to your patients.
Why your EHR is just not enough
The crucial capabilities missing from your EHR.
How to ask patients for reviews in person
Training your staff to ask patients for feedback and reviews is one of the best ways to get it. It is important to prepare a script for the front desk, set up an incentives structure, and review progress daily.
Why the revenue cycle is vital to exceeding patient expectations and driving financial performance
As physician practices look for ways to build volume and engagement, it’s critical to thoughtfully consider it all from the point of view of patients and consumers.
Strengthening Payer-Provider Partnership for Value: Why data transparency is key
A transparent, data-driven approach can ease the transition from traditional fee-for-service to value-based contracts.
Hyper-personalized digital interventions improve outcomes
New study links digital to behavior change and diabetes outcomes
Cybersecurity and ransomware: Tips, tactics, and updates
Recent attacks encouraged new guidelines from the National Institute for Standards and Technology (NIST).
Why the world needs Zero Trust Security for email
Traditional cybersecurity measures aren’t effective anymore.
How to properly email patients for reviews and feedback
When the office is busy, e-mailing or texting patients to leave feedback is effective. Avoid the pitfalls of unethical feedback solicitation and provide patients allowed incentives to leave their thoughts.
Humanizing patient engagement with one-to-one coaching
Effective coaching delivered virtually must be conversational and personalized to the individual.
New clinical guidance tools improving evidence-based care
Tools that can help with point-of-care clinical decisions.
Why innovation with FHIR APIs strengthen our healthcare ecosystem
As the industry moves forward, we must ensure all information is included and adoption is encouraged amongst providers of all sizes and types.
Beyond Telehealth: Expanding the definition of virtual care
Why the conflation of “telehealth” and “virtual care” is misguided.
Telehealth fraud and abuse enforcement efforts unlikely to taper
The history of government healthcare fraud and abuse enforcement efforts teaches one unassailable lesson: increased utilization inevitably leads to increased government scrutiny.
Myths of patient experience platforms
As disastrous and horrific as the coronavirus pandemic has been, many good things have come from it too.
Advice for practices switching to telemedicine services
One physician recounts her experiences transitioning telehealth services.
How COVID-19 has accelerated digital disruption in CME
By leveraging mobile-optimized digital learning options to complete CME requirements, physicians can better navigate around busy schedules with a range of CME course lengths and educational formats.
3 things practices must do to assure they get paid for telehealth in 2021
It’s critical that independent practices make sure that they are laying the groundwork to make telehealth a robust part of their care delivery and their bottom line.
Care management and financial opportunities from telehealth services
Dr. Janis Coffin, DO, discusses how telehealth has increased the opportunity to manage patients with chronic conditions and how practices can financially benefit from these setups.
Here’s why social media is important to your practice
Social media gives you insight into the needs of your patients. Don't ignore the opportunity to market your practice to specific patient populations.
Best practices for switching to cloud-based documentation
Insights from MGMA’s Medical Practice Excellence Pathways Conference.
Measuring the ROI of patient communications
How to improve your practice’s online presence post-pandemic
Technical advances born from a year in lockdown have made the tools more widely available than ever before.
Patient Experience Software: Advantageous for everyone
Software is a powerful tool for provider-patient collaboration, which is one of the most important factors for determining outcomes in every area of health.
How telehealth adoption has changed over 2020
Dr. Janis Coffin, DO, discusses how she has witnessed telehealth adoption change over the course of the pandemic
Limitations and advantages of telemedicine
From ACP’s 2021 Internal Medicine Meeting.
Overcoming the top EHR implementation challenges
Only when you experiment with different approaches and are willing to embrace change, will you be able to come up with a solution that meets the needs of your practice.
How one concierge practice adapted to virtual care
How one practice managed the transition to virtual care before the pandemic.
How the healthcare industry is addressing bias
Some of the ways the industry is addressing these issues in medical school and beyond.
CISA cybersecurity vulnerability announcement underscores importance of risk assessment when transferring PHIs to patients
Covered entities should be balancing a patient’s right to request his/her medical records or designated record set in a particular electronic format with an unacceptable level of security risk to the covered entity’s systems.
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