Technology

Texting patients is a double-edged sword. It can increase recalls, boost satisfaction, and improve care. But, it can also put hinder regulatory compliance and increase staff stress. Here are five tips to reduce these risks and make texting work for you.

Traditional paper statements and calls have been increasingly ineffective.

Technology to consider implementing in your practice

Mobile apps have completely changed the medical field by providing healthcare professionals a safe, streamlined way to connect with patients and colleagues from anywhere. While virtual visits won’t completely replace seeing patients in person, doctors will need to equip their practices with up-to-date tech to keep up with the competition and patient demands.

The history of interoperability and why this is important for independent practices.

Text messaging is one of the best ways to boost patient satisfaction, increase appointment consistency, and improve care compliance. Texting your patients should go beyond just appointment reminders. And yet, there is more technical complexity and risk with texting patients than other communication channels.

Partnership options for physician practices seeking to transition to a value-based care strategy.

We continue our look at asset protection for physicians in the context of medical malpractice claims with a look at the causes of medical malpractice claims and thinking defensively about diagnosis and documentation.

One of the biggest risks is the act of practicing medicine virtually and the challenges of virtual examinations, reviewing diagnostics, communicating with the patient, loss of contextual clues, etc.

The difference lies in more than just the name.

Advances in remote monitoring are allowing for physician practices to further monitor heart failure patients on a regular basis, without the patients needing to leave their home. This real-time data provides seamless connectivity, improved clinical outcomes and reductions of adverse events.

How technology can aid physicians in returning to focusing on patient care.

If you leverage the right business partners for your email, you can both mitigate risk and provide seamless communication to your patients.

The crucial capabilities missing from your EHR.

Training your staff to ask patients for feedback and reviews is one of the best ways to get it. It is important to prepare a script for the front desk, set up an incentives structure, and review progress daily.

As physician practices look for ways to build volume and engagement, it’s critical to thoughtfully consider it all from the point of view of patients and consumers.

A transparent, data-driven approach can ease the transition from traditional fee-for-service to value-based contracts.

New study links digital to behavior change and diabetes outcomes

Recent attacks encouraged new guidelines from the National Institute for Standards and Technology (NIST).

Traditional cybersecurity measures aren’t effective anymore.

When the office is busy, e-mailing or texting patients to leave feedback is effective. Avoid the pitfalls of unethical feedback solicitation and provide patients allowed incentives to leave their thoughts.

Effective coaching delivered virtually must be conversational and personalized to the individual.

Tools that can help with point-of-care clinical decisions.

As the industry moves forward, we must ensure all information is included and adoption is encouraged amongst providers of all sizes and types.

Why the conflation of “telehealth” and “virtual care” is misguided.

The history of government healthcare fraud and abuse enforcement efforts teaches one unassailable lesson: increased utilization inevitably leads to increased government scrutiny.

As disastrous and horrific as the coronavirus pandemic has been, many good things have come from it too.

One physician recounts her experiences transitioning telehealth services.

By leveraging mobile-optimized digital learning options to complete CME requirements, physicians can better navigate around busy schedules with a range of CME course lengths and educational formats.

It’s critical that independent practices make sure that they are laying the groundwork to make telehealth a robust part of their care delivery and their bottom line.