Authors


Tom McElheny, MBA, Ed.D

Latest:

How to evaluate waiting room furniture

Prioritize safety & comfort when buying waiting room chairs.


Alex Marsh, MD

Latest:

Rethinking health care delivery through home-health technology advancements

To lessen the strain on our emergency medical systems, we need to amplify our focus on preventive medicine. Home-based health tools and applications, and screening solutions can help us do that.


Natalie Schibell, MPH
Natalie Schibell, MPH

Latest:

Generative AI's role in elevating patient care and self-management

These new technological tools can help you bridge the health literacy gap.


Steven Abramson

Latest:

Taking the Risk Out of Full-Risk Contracts

Rapid, flexible care is cost-effective care—even in a pandemic


Jeff Mock

Latest:

Expert tips to create a concierge-style patient experience

With consumer-driven business models running the show, your existing call-handling systems and protocols are likely not contributing to the patient loyalty you need for a thriving practice.


Ilya Popov

Latest:

Recent advancements in the medtech market

Technology to consider implementing in your practice


Tim Aumueller

Latest:

Humanizing patient engagement with one-to-one coaching

Effective coaching delivered virtually must be conversational and personalized to the individual.


Kayla Dresher

Latest:

Advancing DEI in health care

Overcoming communication challenges and fostering inclusive practices for physicians.


Melissa Hentschel

Latest:

Standing out through digital payment

A digital payment strategy benefits the patient and streamlines operations


Bob Kieserman

Latest:

Telemedicine: Working for patients and doctors

Survey suggests greater satisfaction, convenience.


Lianne Eberle
Lianne Eberle

Latest:

Why the No Surprises Act falls short in improving provider directory accuracy

Regulation fails to address how patients utilize provider directories.


Lisa C. Baker, BSN candidate

Latest:

Myths of patient experience platforms

As disastrous and horrific as the coronavirus pandemic has been, many good things have come from it too.


Richard Payerchin

Latest:

6 tips for starting an RPM program

How to get started with remote patient monitoring.


David Smith

Latest:

Remote patient monitoring: Benefits and challenges of implementation

RPM has potential to reduce costs and workload, but reimbursement and ease of use obstacles remain


Kevin West

Latest:

Third-party tools and your healthcare website

There are a myriad of tools available, but practices should still be cautious.


Derek Smith

Latest:

How physician-owned ASCs can overcome staffing challenges

While staffing shortages are nothing new to the healthcare industry, the pandemic elevated the issue to a critical level.


Sanjeev Agrawal, President & COO of LeanTaaS

Latest:

Building operational agility

How leaders can turn pandemic resource management lessons into building blocks for future success.


Arnaud Rosier, MD, PhD.

Latest:

5 Ways AI is different in health care

Health care is one of many sectors poised for AI transformation, but it poses unique challenges, opportunities and considerations


Zach Zettler

Latest:

How ditching paper and the waiting room can increase patient engagement

Embracing new technology can lead to new heights of patient engagement.


Kimberly Hartsfield

Latest:

Medicare Advantage's impact on practices

Higher administrative costs hurt providers, but technology can help.


Mike Hawkes

Latest:

Local marketing tips for small practices

Whether you're new in town or are looking to reinvigorate your established business, having a solid review generation strategy in place can have an enormously positive impact.


Joe Nicholson, DO
Joe Nicholson, DO

Latest:

Cautious optimism: The future of generative AI in health care

AI is changing everything, but it might not be ready for health care.


Dorothy Steed, RN

Latest:

Boost reimbursement through improved documentation

Five tips to ensure better documentation and, along with it, better patient care and improved reimbursement.


Heidi Moawad, MD

Latest:

How physicians can give negative feedback

Providing negative feedback is different than discussing a bad prognosis with a patient.


William O’Connor, MD

Latest:

Providing continuous and effective care under the threat of cyberattacks

Don't let the threat of cyberattacks derail your practice from harnessing the power of technology.


Jackleen Samuel

Latest:

Telehealth: A lifeline in healthcare deserts

As more Americans lose access to local facilities, technology can help bring high quality care directly to their homes


Elaine Gillespie

Latest:

Ensuring a smooth ‘Go-Live’ process in the COVID-19 era

Moving charting software implementation out of the testing phase and into reality does not have to be a high-stress event.


Chad Wege
Chad Wege

Latest:

Using natural language processing to improve prepayment reviews

The post-payment review process can be lengthy, cumbersome, administratively inefficient, and result in provider abrasion.


Kathryn S. Beard, JD

Latest:

Preparing for price transparency requirements and patient demands

Stay ahead of regulators, proactively address growing consumerism demands, and provide patients with price transparency before it is required.


© 2025 MJH Life Sciences

All rights reserved.