Authors


Bob Kieserman

Latest:

Telemedicine: Working for patients and doctors

Survey suggests greater satisfaction, convenience.


Lianne Eberle
Lianne Eberle

Latest:

Why the No Surprises Act falls short in improving provider directory accuracy

Regulation fails to address how patients utilize provider directories.


Lisa C. Baker, BSN candidate

Latest:

Myths of patient experience platforms

As disastrous and horrific as the coronavirus pandemic has been, many good things have come from it too.


Richard Payerchin

Latest:

AMA panel to consider prior authorization code

American Medical Association’s code panel will consider the prior authorization work code this spring.


David Smith

Latest:

Remote patient monitoring: Benefits and challenges of implementation

RPM has potential to reduce costs and workload, but reimbursement and ease of use obstacles remain


Kevin West

Latest:

Third-party tools and your healthcare website

There are a myriad of tools available, but practices should still be cautious.


Derek Smith

Latest:

How physician-owned ASCs can overcome staffing challenges

While staffing shortages are nothing new to the healthcare industry, the pandemic elevated the issue to a critical level.


Sanjeev Agrawal, President & COO of LeanTaaS

Latest:

Building operational agility

How leaders can turn pandemic resource management lessons into building blocks for future success.


Arnaud Rosier, MD, PhD.

Latest:

5 Ways AI is different in health care

Health care is one of many sectors poised for AI transformation, but it poses unique challenges, opportunities and considerations


Zach Zettler

Latest:

How ditching paper and the waiting room can increase patient engagement

Embracing new technology can lead to new heights of patient engagement.


Kimberly Hartsfield

Latest:

Medicare Advantage's impact on practices

Higher administrative costs hurt providers, but technology can help.


Mike Hawkes

Latest:

Local marketing tips for small practices

Whether you're new in town or are looking to reinvigorate your established business, having a solid review generation strategy in place can have an enormously positive impact.


Joe Nicholson, DO
Joe Nicholson, DO

Latest:

Cautious optimism: The future of generative AI in health care

AI is changing everything, but it might not be ready for health care.


Dorothy Steed, RN

Latest:

Practice tip of the week: Boost reimbursement through improved documentation

Your weekly dose of wisdom from the Physicians Practice experts.


Heidi Moawad, MD

Latest:

How physicians can give negative feedback

Providing negative feedback is different than discussing a bad prognosis with a patient.


William O’Connor, MD

Latest:

Providing continuous and effective care under the threat of cyberattacks

Don't let the threat of cyberattacks derail your practice from harnessing the power of technology.


Jackleen Samuel

Latest:

Telehealth: A lifeline in healthcare deserts

As more Americans lose access to local facilities, technology can help bring high quality care directly to their homes


Elaine Gillespie

Latest:

Ensuring a smooth ‘Go-Live’ process in the COVID-19 era

Moving charting software implementation out of the testing phase and into reality does not have to be a high-stress event.


Chad Wege
Chad Wege

Latest:

Using natural language processing to improve prepayment reviews

The post-payment review process can be lengthy, cumbersome, administratively inefficient, and result in provider abrasion.


Kathryn S. Beard, JD

Latest:

Preparing for price transparency requirements and patient demands

Stay ahead of regulators, proactively address growing consumerism demands, and provide patients with price transparency before it is required.


Jeff Bullard, MD

Latest:

A tech-powered future will increase personalized patient care

Used effectively, new technologies can deepen the existing, trust-based relationships that so many patients have with their physicians.


Victor Bornstein, PhD

Latest:

Malpractice Claims and Artificial Intelligence

Physicians Practice® spoke with Victor Bornstein, CEO and founder of JustPoint, a new firm powered by artificial intelligence, about how they are analyzing malpractice claims and pairing up prosecutors and defendants with the best counsel possible.


Simon G. Talbot, MD

Latest:

Moral injury: The problem facing physicians

The patients’ needs cannot always win-and often don’t.


Balu Nair

Latest:

Advancing analytics to improve the patient journey

How your practice can leverage analytics to improve satisfaction and outcomes.


Jon Luehrs, MBA

Latest:

Three easy ways to boost your practice’s search rankings

How you can get new patients by using Google and other search engines.


Alex Harrington

Latest:

5 Ways to defend from ransomware attacks

Practices and hospitals focus on training employees against social engineering attacks. But they risk leaving themselves open to attacks that exploit network software vulnerabilities.


Austin Ward | Courtesy of Fathom
Austin Ward

Latest:

3 Reliable ways to build AI leadership

With the pace of change and the proliferation of offerings, staying on top of AI opportunities can feel like a full-time job.


Jade L. Bedell

Latest:

Turning cancellations into revenue

A new scheduling system can revolutionize medical practice


Wendy Dean, MD

Latest:

Moral injury: The problem facing physicians

The patients’ needs cannot always win-and often don’t.


Amy Zemke

Latest:

How to be an effective, crisis-ready healthcare leader

Strong leadership is always important, but especially in times of crisis. Leaders set themselves apart when they use their head and heart to respond, communicate and connect. Those who make this a priority are best able to maintain continuity and successfully move through a crisis situation.

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