David McLain


The need for honest stories in patient care

Through storytelling we can create empathy and earn trust.

Kelly Athman, MS, CGC


Engage genomics specialists to enrich patient care

As providers face more conditions and treatments with an underlying genomic component it’s difficult to stay abreast of all the rapid advances.

Jessica Preston
Jessica Preston


The benefits of acquiring new real world data for medical special societies and patient advocacy organizations

Increased access to patient-centric data sources such as electronic health records, patient reported outcomes, claims data, and genomic data is driving a renewed interest in patient registries as a potential nexus for a more holistic view of the patient experience.

Graham Gardner, MD, MBA


Implementing a digital front door at your practice

Patients are consumers first, and medical groups should be prepared to meet consumers wherever – and whenever – they need care.

Nance Goldstein, ACC, PhD


Messy moments: Someone to blame

Your staff is sniping and blaming each other. How do you restore the peace?

Chris Pullins, MD


Coding skills and physicians

Coding skills do not inherently equate to clinical competence, and vice versa, but both are necessary.

Antonella Bonanni


Time to use technology, not be used by it

The healthcare industry can’t lose sight of its customers as new technologies are brought into hospitals and exam rooms.

Theresa Hush


Consumer trust affects the future of health systems

Here are six things you need to do now to build trust.

Kevin Don


RPA's enormous potential in the future of revenue cycle

RPA could emerge as one targeted solution that could help financial executives maintain a healthy bottom line.

Branden Neish


Expanding your practice? Here’s how to manage an unruly tech stack

When healthcare practices scale rapidly, they tend to accumulate an unruly, disharmonious tech stack that can complicate administrative, communication and marketing efforts.

Christina M. Kuta, JD


Intent and the law: A look at health care fraud and abuse

Ignorance of the laws do not protect physicians from prosecution

Barbara Morici, PA-C


The evolving role of APPs in post-COVID healthcare

One possible remedy for the current state of healthcare is greater use of physician assistants (PAs) and nurse practitioners (NPs) to meet the demands of patient care.

Mike Szczesny


8 Strategies for improving employee loyalty and commitment

Creating a culture of employee loyalty and commitment is one of the most important contributors to successful medical practice management.

Tom Sullivan, MD


Improve medication adherence with technology

Medication non-adherence results in approximately 125,000 deaths and up to 25 percent of hospitalizations annually.

John Luke Twelves, MD


How primary care physicians can help clinical trials succeed

Even if the clinicians do not participate directly in the trial, their involvement can mean the difference between success and failure.

Marlene Icenhower BSN, JD, CPHRM


Beyond the checkbox: The power of proper documentation

By truly mastering the art and science of documentation, practice managers and physicians can enhance patient care, facilitate communication, and defend against potential malpractice claims.

Devan Griner, MD


Rethinking software selection

By putting functionality in the forefront, you can watched your practice efficiencies multiply.

Brian Steele, MD


Value-based care and the fight against burnout

Incentivizing doctors based on patient outcomes rather than volume alleviates many causes of burnout.

David L. Morris


Technology: Speeding the shift to value-based care

Recent advances are enabling health care organizations to mitigate risk while providing high-quality, cost-efficient care

Ben Walker


Six considerations for integrating medical transcriptions into your operations

Leverage higher-accuracy transcription services to streamline your business operations

Benjamin Barlow, MD


Unlocking success: Examining urgent cares’ post-pandemic strategies

When it comes to alleviating capacity strains, urgent care clinics play a pivotal role.

Brian Gabriel


The Hippocratic oath of investing

As the central bank of the U.S., the Federal Reserve calls the shots in the domestic markets.

Eden Brownell
Eden Brownell


How patient-centered communication can address maternal health inequities

By breaking down barriers and improving communication, we can ensure that all women have access to high-quality care.

Diane Bartoli


How COVID-19 has accelerated digital disruption in CME

By leveraging mobile-optimized digital learning options to complete CME requirements, physicians can better navigate around busy schedules with a range of CME course lengths and educational formats.

Ryan Rivas, JD


Proper medical charting is critical to protecting against legal risk

While helpful, the increase in electronic patient information creates more opportunity for errors, omissions, or mistakes that can ultimately lead to an unintended patient outcome and subsequent evidence against a provider in a legal proceeding.

Jack Towarnicky


No Surprise Act – The best compliant, strategic approach for employer-sponsored health plan administrators

Transparency is expected to add to medical cost inflation by prompting both in-network and out-of-network providers to increase charges.

Dan Martin, JD
Dan Martin, JD


Government using generative AI, analytics in search for fraud

Here’s what you need to know and do considering the DOJ’s and HHS’s drastically expanded use of digital tools to investigate and prosecute those who work in the field of healthcare, including innocent practices and providers.

Johnny Palares


How to clean your medical office

A clean office is not only necessary for patient health, it's also good for business.

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