News

Carlos Cardenas, M.D., explains why a CMS request for information may be the biggest opening for physician-owned hospitals since the ACA.

Rachel V. Rose, JD, MBA, breaks down the legal risks physicians face when investing in or dispensing from compounding pharmacies.

Lucien Roberts and Bert Wilson break down allowables, collection percentages and accounts receivable on this episode of The Back Office.

Neil Baum, M.D., shares three habits from more than 40 years in practice that exceed patient expectations and help reduce physician burnout.

Patients are increasingly primary payers. Nine front-end moves to keep balances from sliding into bad debt.

Denial rates are climbing past 10% at many practices. Here are six places to recover revenue without overhauling billing.

Pediatric neurosurgeon Leon Moores, M.D., makes the case that every physician is already a leader and shares how to guide teams through uncertainty.

Neil Baum, M.D., walks physicians through how to cleanly leave a practice, from reviewing contracts and notifying patients to securing tail coverage.

A nurse-led framework for when independent practices should bill CHI, PIN or CCM for Medicare care coordination work.

As House lawmakers take up MACRA, MGMA backs three bills to tie payments to inflation, raise budget neutrality and replace MIPS scoring.

Operational levers that practice administrators can pull to give clinicians their evenings back

Eight practical ways to plug revenue leaks, from eligibility checks and point-of-service collections to working denials by root cause.

Eight practical steps to govern AI in your practice, from naming an owner to vetting vendors and training your team.

Lumeris CMO David Carmouche, M.D., says AI's biggest opportunity in primary care is giving physicians back the time to actually practice medicine.

Health care veterans resistant to innovation can create barriers to progress, but converting them from adversaries to allies may be the answer.

HHS-OCR settled four ransomware cases for $1.1M all tied to missing annual risk analyses. Are your safeguards up to date?

Skillsoft's Asha Palmer, J.D., explains why banning AI doesn't stop staff from using it and what practical governance looks like for small practices.

A new AMA survey scores the country's largest commercial insurers on the prior authorization burden they impose on physician practices.

For many practices, intake still relies on patients completing forms on arrival. Moving it earlier with digital tools can reduce delays, improve accuracy and lighten front-desk workload.

Neil Baum, M.D., draws on restaurant service principles to help physicians improve patient experience, handle mistakes and build lasting loyalty.

As AI, cybersecurity threats and ambient documentation reshape clinical practice, legal experts warn liability is evolving faster than regulation.

Physicians boost deal outcomes by ranking priorities, setting walk-away lines, listening well, staying calm and negotiating with support.

GeoVax CEO David Dodd says the U.S. vaccine system isn't broken, but it badly needs better communication, clearer processes and more listening.

After-hours coverage is not the same as reliable access — and the gap between the two is showing up in ED utilization, physician burnout and patient outcomes.

A dying friend's perspective shift shows how gratitude and the lost art of the handwritten note can transform your practice and prevent burnout.

As high-deductible plans shift more costs to patients, practices need stronger front-desk collection workflows before balances become write-offs.

Erica Rowe Urquhart, M.D., Ph.D., MBA, joins Melissa Lucarelli, M.D., FAAFP, for a candid talk about what's working against physicians and patients.

Veradigm’s survey of 360 practice leaders finds operational and financial strain, not clinical concerns, are the top threats to independence.