News

Neil Baum, M.D., shares three ways to keep patients loyal to your practice, from communication to cost transparency.

The long holiday weekend is a stress test for your practice tech, and here are seven weak spots the Fourth of July tends to find.

The threats that sink a practice are rarely the loud ones. Seven quiet fuses in the back office, and how to defuse each.

Most staff touches to get claims paid never produce revenue, MedEvolve CEO Matt Seefeld says, and the wasted work is crushing practice margins.

Staff pay fell for 10 of 18 core practice roles in 2025 but stays well above five-year levels, new MGMA benchmarks show.

It's the week of the Fourth of July. Here are 10 ways AI and automation can free your revenue cycle from the manual grind behind every denied claim.

Two new federal programs are opening Medicare and Medicaid coverage for GLP-1 obesity drugs, and Tracy Zvenyach, Ph.D., M.S., RN, of the Obesity Action Coalition explains what it means for primary care physicians and their patients.

A urologist on when a lie can protect a patient and when a hard truth needs to be delivered with compassion.

Indiana limits AI downcoding of physician claims July 1, and more states are moving to rein in payers.

Rachel V. Rose, J.D., MBA, on the False Claims Act risk created when a biller assumes who rendered the care on a claim.

Prior authorization drains about 13 hours a week from the average practice, and these eight fixes win that staff time back.

A temporary 2026 raise, a new efficiency adjustment and a stalled fix in Congress are squeezing practice pay heading into 2027.

Neil Baum, M.D. on why convenience, not just diagnosis, is what keeps patients loyal and coming back to your practice

The costliest billing misses never trigger a denial, and these six EHR fixes recover revenue your documentation already supports.

Medicare Advantage drives more denials than any other payer, and these six moves help your practice push back and get paid.

Automating revenue cycle management can shift hidden costs onto your practice. Here are five ways to modernize without losing the human touch.

MGMA's Andy Swanson on the 2026 pay and productivity split, the new Medicare efficiency adjustment and what it means for practices.

A new federal rule makes it far cheaper for practices to challenge denied and reduced payments, but Anders Gilberg of MGMA says the harder problem is getting insurers to pay up after physicians win.

Most EHR friction is fixable without buying new software. Here are 11 optimization moves that cut clicks, clear the in-basket and shrink pajama time.

Neil Baum, M.D., on why AI fluency is now essential for practices and how to build it before competitors pull ahead.

Hallmark Healthcare Solutions CEO Bharat Sundaram says the physician shortage is really a capacity problem practices can solve right now.

The portal, the reminders, the scheduling page: Most practices have them. Getting patients to use them is the work.

The highest offer is rarely the best deal. If you're waiting until you're ready to sell, you've waited too long.

The leap from training to practice trips up new physicians. Neil Baum, M.D., breaks down what to handle before patient No. 1.

Acquisition can feel like a when, not an if. How independent practices use AI and smarter operations to stay independent.

MGMA’s Anders Gilberg breaks down the new No Surprises Act IDR rule, from the $15 fee to what it means for practices.

Community Health Integration codes let practices bill Medicare for addressing patients' social needs. Most eligible practices aren't using them.

Nearly 40% of Gen Z patients don't have a primary care physician, and Andrea Giamalva, M.D., FAAFP, says urgent care is quietly stepping in to fill the gap.