Seven Ways to Beat Telemedicine at Its Own Game
Your patients want convenience and ease of access but does telemedicine provide the all-important continuity of care?
Coding for Smoking Cessation and Obesity Counseling
The Potential of Patient-Centered Specialty Practice
The Patient-Centered Specialty Practice program was designed in many ways to complement the success of the medical home program and expand its reach.
Lean Practice Management for Physicians
Achieving the principles and goals of lean management will help your practice make a continued commitment to improving patient care.
Are Handshakes Still Relevant for Physicians?
Connecting with patients is elementary to the healing process. But how do you know that a touch would be welcome?
Navigating Change as a Physician Leader
As a practice leader, you can have a significant impact on how well your employees adapt to changes at your practice. Here are some guidelines to help.
Making Positive Changes in Your Medical Practice
For practices, managing the change process is critical to success. Start emotionally preparing your team for the ICD-10 transition.
Eight Things You Don't Want to Hear in the Exam Room
All of us have heard our share of patient complaints. One-liners that offer little room for anything more than an apology. Here's some advice on deflecting the worst zingers.
Diagnosis Coding is Vital to Fair Compensation
Medical practices need to focus more attention on the specificity and completeness of their diagnosis coding in order to be compensated fairly.
Independent Integrated Networks: What You Need to Know
Independent integrated networks are being driven by independent physician organizations, coalitions, and alliances between physicians themselves.
Help Your Medical Practice Hire Well: 15 Tips
Hiring the right candidate for your medical practice is not the easiest task. But if you prepare beforehand and ask the right questions, you can.
Seven Ways to Transform Unproductive Meetings
Physicians don't appreciate being taken away from their work to attend sessions that provide no value. Here are seven steps to avoid such meetings.
Preventing Physician Burnout
Physicians typically feel they have little control over work-life balance, but they have the power to improve their emotional resilience. Here's how.
Should Your Practice Use a Quality Management System?
Creating access to quality patient care at a reasonable cost requires a systematic approach that involves both physicians and staff members.
Nine Scheduling Techniques to Improve Patient Work Flow
Consultant Judy Capko provides nine ways to effectively meet your practice's scheduling demands.
Six Ways to Improve Patient Satisfaction Scores
Patient satisfaction is doubly important now that it is a payment metric. Make sure you are doing everything possible to get the top scores you deserve.
Billing for Chronic Care Management Services
Before deciding to provide and bill for chronic care management, a practice should make sure it has the necessary staff and support structures first.
Proactive Patient Payment Plans Made Easy
Four Ways to Handle Cyber Conflict and Negative Reviews
Anonymous, electronic remarks can be hurtful to your pride and medical practice. Here are four ways to handle potentially detrimental online reviews.
Building Effective Patient Education Programs
Patient education programs can help physicians empower their patients to be a partner in their own care, and meet quality metric targets.
Essential Tools for Building a Direct-Pay Practice
Patients come to a direct-pay practice for improved access to physicians. In order to deliver on that promise, a physician must have the right tools.
Keeping Medical Practice Staff Happy
Well-deserved praise not only induces your staff to work harder, it can make patients happy, as well.
Communicate Effectively with Medical Colleagues
No matter how you choose to communicate - view every single message you deliver as a piece of formal correspondence that will live on in perpetuity.
Strategies for Dealing with Value-Based Modifiers
Value-based reimbursement programs have arrived. Physicians can react with frustration or adjust their practices to meet the new metrics for payment.
Five Reasons Your Staff Fails to Collect from Patients
Collecting from patients is vital to a practice's bottom line. But often, it is an inconsistent process, done poorly. Here's what you can do about it.
Is Top-Down Management Right for Your Medical Practice?
Do you spend more time sorting out staffing issues than you do delivering patient care? If so, you might want to consider a different management style.
CMS Value-Based Modifier: Ready or Not?
Medicare's value-based modifier is a new fee schedule adjustment that will reward or penalize physicians for quality of care in 2015.
Six Keys to Effective Physician-Patient Interactions
Taking time to build quality interactions with your patients can actually save you time, and help you become a more effective physician.
Group Visits: Are They Right for Your Medical Practice?
Group visits are an opportunity for busy practices to solve patient-demand problems, and to make sure patients get the care they need.
My Direct-Pay Primary-Care Practice: 2 Years Out
After converting to a direct-pay practice two years ago, this physician has learned a thing or two and is glad he made the change.