Workplace violence: It could happen to you
August 21, 2019
Learn how to identify signs of workplace violence and how to respond to a potential threat.
Owen Dahl
The why matters
January 30, 2019
You cannot avoid employee mistakes, but you can make sure the same mistake isn't made twice.
How to prepare for a capitation payment model
November 28, 2018
How do you post charges, payments, and adjustments in value-based payment models?
Coach vs. mentor
October 31, 2018
In order to foster high-performing teams, organizations need both coaches and mentors.
Use the 5S methodology to reduce waste
August 15, 2018
Looking for a way to help yourself and your staff be more productive? Look no further than these five steps.
Staffing correctly to meet patient demand
May 2, 2018
A Lean Six Sigma concept can help medical practices boost patient satisfaction and experience by simply looking at who does the tasks required.
A Metric to Quantify the Cost of Patient Visits
March 28, 2018
What is time-driven activity based cost accounting and how does it help your practice understand the cost of seeing a patient?
Put Patients First When Designing Your Practice
January 10, 2018
When it comes to designing your practice, be sure to design with the patient, and then the doctor, in mind.
Practices Must Review Patient Intake Processes
October 18, 2017
Don't allow new patients to wait 30 minutes because of an outdated intake process, here are ways to make it more efficient.
Add One More Patient without Compromising Balance
August 23, 2017
You can add one more patient by rearranging your staff's tasks to find maximum productivity.
