Patient Relations

How much of a connection do you think there is between happy patients and favorable finances at your office?

Here's a quick video to get you started with conducting Medicare's Annual Wellness Visit at your medical practice.

What patient-related behavior is hurting your practice the most?

A negative comment online about you or your practice isn’t something to cheer about. But it may not be as bad for you as you think.

Which do you find is the least effective way to deliver information to your patients?

How often are physicians recommending mobile apps to their patients as tools for improving their health?

Here's a recap of our June 1 Twitter chat with patient advocate Trisha Torrey (@trishatorrey).

We have all taken the Hippocratic Oath, which admonishes us "To do no harm." I believe this dictum refers to more than just clinical harm to the patient, but also to psychological harm.

Here are six ways you can maximize your time and improve practice performance.

Does a lie to a patient's family member really protect the patient? You decide.

It used to be that you examined the patient. But from your credentials to your use of technology, patients are increasingly examining you. Here's how to deal with this new generation of engaged, informed, and demanding patients.

Both physicians and patients enter a practice visit with certain expectations. Sometimes they are the same but sometimes, they differ and the relationship can get strained.

Here's the data from our 2011 Staff Salary Survey.

From "Tweeting" a link to a great article or blogging about a hot issue, to suggesting patients “like” your practice on Facebook, using the right online tools can enhance your career. But there are also dangers to spending time as a social doctor on the Internet.

It isn't easy for practices to become accredited as a patient centered medical home. To help you assess your readiness and make the transition, here are a few guidelines to get you started.

The cost of patient noncompliance, for patient outcomes, your bottom line, and the healthcare system, has been well documented. But when nagging fails, what can you do? A lot, actually. Check out these strategies for increasing patient adherence and outcomes.

With an increased drive to empower patients, the healthcare industry is turning to many new initiatives, including the personal health record, or PHR. The online tool allows patients to access information, such as test results, while also taking action on their own care, such as scheduling an appointment with their physician or placing a prescription refill request.

Medical practices have been slow to embrace the "customer comes first" mentality that defines corporate America - an operational oversight they can no longer ignore.

More and more patients are using complementary and alternative methodologies to supplement their healthcare, so it's time for docs to learn more about this growing field. Here's what you need to know about CAM and the role it can play in your practice and patient care.

The "mHealth" industry has exploded, and smartphones, tablets, and apps are the buzzwords du jour. Trying to figure out how mobile devices and mHealth solutions can work for your practice can be overwhelming, but it’s crucial to stay current. We tell you how to get plugged in.

Physician profiling, by patients and payers, has become the norm these days, but it seems some doctors are putting a stop to any online comments about their service.Television station KDAF in Dallas/Fort Worth, Texas recently ran a story about a local practice that is asking patients to sign a form prohibiting patients from making comments about their visit on the Internet, essentially, as the report says, "turning over editorial content over " to the physician.

Psychiatrist Doug Bey on how his staff helped him and his practice survive and thrive after his two heart attacks.

The future of the direct-pay practice model is bright. Here's how it works, the affect on patients, and where it fits with models promoted by healthcare reform.

A little preparation and communication can go a long way toward a smooth-running practice