April 23rd 2024
Why a report to the NPDB can be bad news for physicians.
March 14th 2024
This is the first product the author has seen that combines both quantitative and qualitative feedback from patients.
January 19th 2024
A practical approach when a patient requests a second opinion.
December 22nd 2023
December 1st 2023
The adage, “you don’t get a second chance to make a first impression” rings true in healthcare, too.
How the Pros Repair Damaged Physician Online Reputations
Negative posts / comments about a physician / practice will hurt, so here's how the professionals recommend you take action to preserve patients.
Combating Prescription Drug Abuse in Your Practice
Not every patient who abuses prescriptions is just out for a good time or a quick buck. Here's how to recognize prescription-abusers, and what do to do about them.
Poll of the Week – Do You Text Message With Patients?
Text messaging can be a great tool to improve communication with patients - if you use it correctly.
When Doctor's Get Sick, Patients Should Understand
With my associate out, we've had to do some patient shuffling and not every patient has been accepting about our situation.
Using Pinterest to Market Your Medical Practice
Pinterest is quickly becoming the next big social media outlet, so here's an easy guide on how your practice can get online and connect with patients.
Text Messaging and Patients: Benefits and Considerations
As convenient as text messaging may be, there are certain issues for healthcare providers to consider when using any communication method with patients. Here are seven to consider.
Poll of the Week – Do You Interact with Patients on Facebook?
Social media can be a great tool, but are you taking precautions to ensure you do not get into trouble as a result of using it?
Avoiding Unnecessary Testing in the Age of Internet-empowered Patients
When patients come with their own cyber-diagnosis, physicians can order tests to satisfy them or simply take the time to explain why it is not needed.
The Dos and Don’ts of Physician Social Media Usage
What you do online matters - and medical boards are paying attention.
Physicians Could Learn Something about Time Management from Kids
Both at home and at our medical practices, physicians could stand to adjust from "adult time" to "kid time," slowing down to be in the moment.
A Lesson in Compassion for a Young Physician
Angry words from a young girl taught me never to act without compassion for my patients and to never judge them.
Poll of the Week – Why Are Physicians Not Utilizing the AWV?
The AWV yields three times higher reimbursement for physicians than the average outpatient visit, yet many physicians and patients are failing to utilize it.
Poll of the Week – Do You Promote Your Practice?
There are various ways practices can raise awareness of their services. Have you used of any of them?
Patient Compliance: Why Must It Be So Hard to Follow Doctors' Orders?
When it comes to patients taking your advice, sometimes it is easy, sometimes it is frustrating, and sometimes, it just won't happen.
Does Failing To Promote Your Practice Harm Patients?
By not promoting and advertising your practice, you’re withholding excellent care and expertise from patients. Here are some ways to correct that injustice.
Report Highlights Social Media’s Growing Influence on Patients
Why physician practices should do more to take charge of their online image, and engage with patients electronically.
Managing Patient Expectations: Helping Patients Pay Their Bills
Identifying and dealing with potential patient payment issues preemptively and professionally …is the most important thing a practice can do to preserve its fiscal health.
Ending the Doctor-Patient Relationship
The practice of medicine does bring with it patient encounters that do not always turn out the way we had expected or were trained for.
Patients, Doctors Both Face Medication Side Effect Info Overload
With the mushrooming litigation climate, and the advent of the Internet, patients are now bombarded with copious information about their care, and in particular their medications.
Growing Your Medical Practice: Turning Prospects into Patients
How do you nurture your practice and your new prospective patients at the same time? Here's a four-step method to guide you.
Managing Patient Expectations: What Drives Outpatient Services
The greatest challenge will be for outpatient services and centers to continually adapt. Proactive adaptation will be rewarded. Reactive adaptation, or no adaptation, will be punished.
How to Reduce No-Show Patients at Your Medical Practice
Many practices fail to appreciate the enormous value of strategic scheduling: a full schedule means a full day of revenue. Because even one missed patient makes a difference, we show you how to stack the deck in your favor.
Hernias and High-Deductibles: Byzantine Bills Prove Hard to Decipher
I continue to be amazed by the complexity and layering of the medical bills associated with my short, elective, outpatient procedure.
Helping Physicians Choose the Right Social Media for Their Practice
How can you be expected to maintain four or more social media profiles while also running a successful practice? Here's some advice.
Mobile Technology Helps Physicians Coordinate Care
Thanks to new federal initiatives and the increased use of smart phones and tablets, more physicians are communicating with each other while on the go.
Identify Prescription Drug Abuse Earlier: Six Policies to Implement
What every medical practice's prescription drug monitoring program should include.
How to Write Patient-Education Articles Faster, More Effectively
Use this basic article structure to save time and energy when you sit down to write your next patient-education article for your practice's website.
Growing Your Medical Practice: Cultivate the Patient Base You Want
You are in charge of what types of patients you attract and having clear goals makes this process flow more easily and simply.
Managing Patient Expectations: Personalized Medicine
Tending to the patient’s health in partnership with their fiscal health is the training ground for the inevitable shift from fee-based services to hybrid forms of reimbursement.
Seven Possible Legal Pitfalls at Your Medical Practice
It’s cheaper to spend the time and money setting things up properly at your medical practice then to defend yourself when a problem arises.