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The adage, “you don’t get a second chance to make a first impression” rings true in healthcare, too.

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, a healthcare software company that simplifies the provision of preventive medical services, chronic care management and remote patient management. Daniel is also a practicing healthcare attorney specializing in regulatory compliance, reimbursement, scope of practice, and patient care issues.

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Chuck Hayes is the Vice President of Product Management for TeleVox, the industry-leading provider of omnichannel patient relationship management platforms. Chuck has nearly 30 years of experience in the management, development and sales of award-winning hardware and software products. Previous engineering and development roles at Xante, Chapura, and Triton Systems of Delaware ultimately led him to TeleVox in 2013 as the Director of Product Strategy, Healthcare. Chuck’s also served as TeleVox’s VP or Product Management, Healthcare, and VP of Sales, Healthcare, prior to his current position. He received a BSEE in Electrical Engineering from the University of South Alabama.

For the fourth year in a row, patients' biggest gripe was waiting times and not enough staff.

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Generative AI tools enable providers or their vendor partners to quickly ingest all manner of content to help patients find information, care, locations and providers without picking up the telephone.

Generative AI powers time-saving digital virtual assistants

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