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January 21, 2022
Article
Tips on what to do when you must part ways with a difficult patient.
June 29, 2018
When patient discharges are necessary, here are some considerations on how to release patients with compassion and care.
January 18, 2018
Slideshow
Whether your patient is angry or manipulative, there are certain ways to deal with them. Here are eight strategies to employ.
July 31, 2017
All patients bleed red and will likely pay in green, but physicians have to make sure to watch out for themselves.
January 19, 2017
Every doctor wants to see the best in their patients, but the truth is some will cause you trouble. Here are tips to deal with problem patients.
January 18, 2017
Enough is enough, you are ready to dismiss a patient. What are the right reasons to do so and what actions can you take?
September 15, 2016
Should you apologize for becoming frustrated with a patient? The Civility CEO weighs in on this and more.
August 01, 2016
While there may be a benefit to pharmaceutical companies advertising to consumers directly, this doctor sees too many problems with it.
May 04, 2016
Discharging a patient from your practice can be a difficult decision. However, if done the right way, your practice will be better for it.
January 07, 2016
What should you do when a patient becomes difficult during an office visit? Trust your instincts on the safety of patients and staff, and have a plan.